Milton Lodge provides residential care for adults with mild to acute learning disabilities. Additionally, we encourage the continued rehabilitation into the community in a safe and supported manner.
Our service is tailored to the individual to provide the best possible care and encourage them to personalise their package of care. We work closely with service users, their family, other agencies and professionals to ensure that the individual’s needs are met.
Milton Lodge aims to provide a high standard of care that will enable its service users to live safely and comfortably. We want our service users to achieve the best possible quality of life and maintain their independence, dignity and privacy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.