Peter Melrose set up Melrose Funeral Directors over 30 years ago offering families a complete 24-hour Funeral Service which covers all areas in Northumberland and North Tyneside. We are passionate about helping families through a difficult time whenever it arises.
We offer Pre Payment Plans by Golden Charter.
Melrose Funeral Directors provide an unrivalled service that ensures the bereaved are not overwhelmed by the many details of a time which is already demanding.
With years of experience, we are able to offer invaluable advice about a number of affiliated aspects of the process and are sure to afford this most significant of times the best opportunity to meet the expectations of those it affects.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.