Retirement CommunityAssisted Living FacilitySenior Citizen Centre
Gateford Lodge Care Home is a beautifully designed, purpose-built 70-bed care home situated in Gateford, Worksop, Nottinghamshire. We specialise in providing compassionate and personalised Residential Care, Dementia Care, Respite Care, and Palliative Care by our dedicated team.
Our home, opening November 2025, features 70 comfortable bedrooms, each designed with a modern en-suite bathroom to ensure privacy and comfort. Residents can enjoy a wide range of facilities, including a welcoming café, homely lounges, elegant dining spaces, a hair salon, a sports lounge, a quiet lounge, a balcony, and a peaceful courtyard.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.