The home is just off the A610 Nottingham Road in Nuthall, adjoining one of the entrances to Broxtowe County Park and a three-minute walk from the Phoenix tram stop for trams into Nottingham. Our residential, dementia and respite care for residents is of the highest quality and focused on enhancing each and every resident's well-being. It's an excellent place for retirement living with a touch of luxury.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.