Newark and Tuxford Food Bank support people in food poverty in Newark and Tuxford, Nottinghamshire.
Foodbank days: Tuesday (3pm to 5pm) and Friday (1pm to 3pm)
Social Supermarket days: Monday (3pm to 5pm) and Thursday (1pm to 3pm)
Social Supermarket is for people needing longer term support after Foodbank support.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.