Residential and Nursing Care Home, with dementia, residential & personal care. Purpose built, situated in a quiet cul-de-sac in the outskirts of Eastwood, there are pleasant gardens and a car park to the front and side of the building. There are various seating areas within the home and regular activities for residents. Renowned for our caring and family feel, we are a place called home for our elderly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.