Central Co-op Funeral - London Road, Kettering

Reviews

• JA

  Jeanette Allan

  Sep 18, 2026
  5.0
  I would like to take the time to convey my heartfelt thanks for the care, attention and professionalism shown by Co-op Funeral during the sad time my family has gone through with the death of my beloved Dad. In particular, Amelia has been absolutely fantastic, she has shown such warmth and compassion towards me during the whole process. Nothing has been too much trouble for her with all the arrangements and importantly she really made me feel that she genuinely cared for my Dad both before and after his funeral. You have made the most difficult time easier for me by being so lovely and caring. Amelia is an absolute credit to Co-op Funerals, she should be so proud of herself xx
• CC

  Chelsea

  Sep 12, 2026
  5.0
  Amelia and Lucy have been absolutely incredible during the difficult process of losing my nan. She was treated with dignity and respect, and going to see her in the lovely room they had prepared helped me find some peace and comfort during a hard time. They were both so empathetic and understanding, making time for my mum, Wendy, and I, and sitting with us, listening to us and offering kind words. I cannot fault the services of the Co-op in any way, everything was handled flawlessly - especially on the day, with the funeral cars and the way Wayne led the procession with great care. Thank you again for helping my family during this difficult time.
• CH

  Colin Hilbourne

  Sep 9, 2026
  5.0
  I do struggle to convey how good the coop is. I was clearly in a lot of grief after the sudden death of our mother, at her age it was still to be expected, but still a shock. Amelia and Lucy, the two ladies who were my initial contact, the only way to describe are "Two Angels" that have been sent to help in times of need. I was gently taking through the process, of what we wanted or thought we wanted over a couple of weeks, at a pace that was my pace. When i was struggling to pick products , coffins etc, i wasnt steered to the most expensive, it was explained what you got for your money, which was refreshing. There was no hassles , stress, as these two ladies just dealt with everything with seamless effort. I felt comforted at all times in a private, light and airey environment, which as i now know is needed. Coffee and tissues where plentiful, trust me, they were needed. Flowers perfect , service p erfect. I think the gentleman that was the "Funneral director" for the day,was called Richard, he explained "Timings" and what to expect and when he lead the hearse , walking with his Wooden staff, it was very respectful and humbling, bowing to the coffin at every occasion, think our mother would have felt she was treated like a queen. Clearly that are a lot of other staff whos names i cant remember, to include the "out of hours" sales team who i purely by chance a few weeks previous to my mothers death, i had spoken to get a brief outline on options available and costings. I wasnt pressurised at any point to commit. I was glad i had made this call, as when the shock of my mothers death was told to me by the care home, the next question , was "where do you want mum to go" ? You never expect a call of this nature, even if its expected, so i was pleased i had had a disscussion with the CO OP a few weeks before. It was an easy trusted brand , that just took over. Very reasonable price as we were on a limited budget, but you would never know, as the quality of the service was just 1st class. Thankyou to all in London Road , Kettering.
• SF

  Soraya Falcon

  Aug 20, 2026
  5.0
  I want to say the biggest and most heartfelt thank you for the care, compassion and love you showed my mum, Claire, and all of us during the most heartbreaking time of our lives. Losing my mum has been devastating, but knowing she was being cared for by such an incredible team brought us so much comfort. A very special thank you to Lucy. You went so far above and beyond your role that words don't seem enough. Nothing was ever too much trouble, no question was ever left unanswered, and you always made us feel as though we had all the time in the world. You made sure every single detail was perfect and treated my mum with so much dignity and respect. Your kindness didn't stop after the funeral. You have continued to check in on us, offering me a cuddle and ear whenever. One of the most touching things you did was helping us scatter some of Mum's ashes while you were away on your own family holiday, in the last place we holidayed with her. That act of kindness will stay with me forever. To us, you are like extended family and we will never forget everything you have done. My mum would be so grateful. Max, thank you for your incredible kindness and compassion. The little things meant so much, you allowed us to visit our mums work place and you got out of the car and made the whole thing controlled and so powerful. Your invitations to the coffee mornings showed that your support didn't end once the funeral was over. And Amelia, despite being so young (my age), you brought so much comfort and reassurance to me and my siblings. One memory that will stay with me was the morning of the funeral you messaged me thinking of me and saying you topped up my mums make up one last time. Such a brave thing to do. Kettering Coop funeral you didn't just organise my mum's funeral. You honoured her life, cared for her with dignity and held me and my siblings together when we felt completely broken. Thank you for giving my mum the most beautiful send-off imaginable and for continuing to support us long after the service had ended. We will be forever grateful. With love and heartfelt thanks, Soraya ❤️
• BH

  Bowie Hythe

  Aug 20, 2026
  5.0
  Thank you will never seem enough for the care, compassion and support we received while planning Claire's funeral. From the very first meeting, every member of the team treated Claire with such dignity, respect and kindness. During one of the most difficult times of our lives, nothing ever felt rushed, and no question was ever too much trouble. The funeral was originally arranged by Claire herself and then i was passed on to finalise her wishes alongside her 3 young children (16, 21,19) having never done this or experienced anything like this they made the process one i will never ever forget in the best way. A VERY special thank you has to go to my absolute angel Lucy. I genuinely don't have the words to explain just how incredible she has been. She went above and beyond to make every single detail perfect. And i mean EVERYTHING. From bow ribbons on the funeral cars to supplying us 4 with our own small urn with their mums ashes in. Nothing was ever a problem, and she always made us feel as though we had all the time in the world. She was consoling us always. Cuddles and compassion was unlimited. Her support didn't end after the funeral. She still continues to check in on me and has shown a level of kindness that I never thought possible. She is one of a kind. So lucky to have her in my life. She even helped us scatter some of Claire's ashes while on her own family holiday with two young children and explaining to them what its about and letting her children understand and decide that Claire will be with the mermaids. That is something I will never forget. Lucy is quite simply my living angel, and I don't think I will ever meet anyone else quite like her. Max also deserves enormous recognition and appreciation. His kindness and thoughtfulness meant so much to me. Small gestures, such as offering to play music while we sat with Claire, brought so much comfort. He helped with my anxiety during and throughout the funeral. He also has continued to send messages to check in on me afterwards and invited me to attend the coffee mornings at the funeral home on Tuesdays which showed that his care extended far beyond his professional role. And then there's Amelia. At just 22 years old, she showed such maturity, compassion and reassurance. She was new to the job and also knew Claires eldest daughter and never made it once feel awkward if anything the complete opposite. Understanding and full of compassion. One moment that will stay with me forever was seeing her standing outside the shop in full uniform as Claire's funeral car drove past. It was such a simple but incredibly powerful gesture of respect, and it touched me deeply. Losing Claire, my best friend, has been the hardest experience of my life. This team didn't just organise a funeral; they wrapped us in kindness, carried us through the darkest days and gave Claire the most beautiful send-off imaginable. From the bottom of my heart, thank you. I will be forever grateful. The 3 of them are a perfect team with different dynamics that gel so well. I hope this gets recognised as I would give them anything to thank them.

Frequently Asked Questions About Central Co-op Funeral - London Road, Kettering