Opened in August 2019, Poets Mews Care Home in Clevedon. Somerset. The home offers residential care, dementia care and respite care to the elderly of north Somerset. Our Clevedon residential care home is a vibrant place with daily activities and regular excursions across Bristol and Somerset. Our meals are sociable affairs and our chef and his team offer fresh seasonal fare.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.