We are a family run Care Home in the tranquil outskirts of Scunthorpe. We have owned and looked after Care Homes for older people in the Scunthorpe area since 1979. This wealth of experience helps us to appreciate your needs fully, and provide you with exactly the kind of individual care that you deserve, in relaxed, homely surroundings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.