The Turning Point Scotland North Lanarkshire service predominantly provides self-directed support and has been designed to help people with a variety of needs including Physical and/or learning disabilities, autism and Asperger’s syndrome, acquired brain injury, early onset dementia, Huntingdon’s disease and mental health conditions.
Since 2012, we have worked in close partnership with North Lanarkshire Council, North Lanarkshire HSCP and the relevant social work departments to empower people to take control and make decisions about their own care and support.
Our Turning Point North Lanarkshire service provides life changing opportunities for involvement, information and choice, collaboration, dignity and inclusion in the life of the com
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.