Belhaven House is in a stunning location opposite Royal Troon Golf Club, overlooking the links and out to sea towards Arran. Residents enjoy plenty of sea air, bird life and spectacular sunsets.
Belhaven House is a stylish home with large windows letting in plenty of light, and a first-floor lounge with a lovely view of the sea and links. It has a private garden and sitooterie and is in easy reach of cafés and shops in Troon. The home has space for up to 34 residents (33 single rooms and one potential double), with 26 en-suite rooms on the ground floor. It is managed by Fiona Hunter and her team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.