Turning Point Scotland North Lanarkshire Alcohol and Other Drugs Crisis Outreach provides a rapid response to near-fatal overdose, which provides a short, focused period of support for individuals to reduce drug related harm and death.
The service provides outreach response, crisis outreach and crisis response.
The release of Turning Point Scotland and Simon Community Scotland Overdose Response Teams Evaluation provided evidence of the success of overdose response teams, originally a Test of Change pilot in late 2020. This new service has been commissioned by North Lanarkshire Council after building on this evidence and assessing local need.
Location
North Lanarkshire Alcohol and Other Drugs Crisis Outreach
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.