Orchard Lodge Care Home offers residential & nursing care as well as specialist care for those living with dementia, 24 hours a day. This modern care home in Armagh also provides respite care, end of life palliative care & specialist care for young people with physical disabilities. Located in Desart Lane Close, off Cathedral Road alongside St Patrick's Cathedral, the home has great views of the Cathedrals & surrounding city from most of the bedrooms, main lounges & all dining rooms. Orchard Lodge Care Home is restful, relaxing & homely. An activity programme ensures residents have the opportunity to take part in engaging and stimulating activities. Meals are made using fresh produce, prepared by our own chefs and on site caterers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.