Certified by Macmillan Cancer Welfare And Support Centre - Derry, Londonderry • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The Macmillan Support Centre at Altnagelvin provides free information and confidential support to anyone affected by cancer. The Centre provides benefits advice, Health, Emotional support, prosthesis, psychological support and wig fitting services in a warm and welcoming environment (on an Appointment basis only due to COVID-19).
We have a wide range of Macmillan Cancer Information as well as information on local charities who provide local support to people affected by cancer. We are here to listen to and support people and host support programmes delivered by volunteers through Health.
The centre runs in conjunction with Agnes Jones House to provide non clinical programmes for people with long term conditions (currently being delivered virtually).
Location
Certified by Macmillan Cancer Welfare And Support Centre - Derry, Londonderry • Jun 28, 2026
Macmillan Cancer Welfare And Support Centre - Derry, Londonderry
Health and Well Being Campus, Altnagelvin Hospital, Derry, NIR
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Welfare And Support Centre - Derry, Londonderry
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Cancer Information and Support Centre in Londonderry?
It is a centre providing free cancer support services including counselling, information, complementary therapies, and benefits advice at North West Cancer Centre, Altnagelvin Hospital, Londonderry.
How can I contact Macmillan Cancer Support for help or information?
You can contact their cancer support experts for free on the Macmillan Support Line at 0808 239 5724, available 7 days a week from 8 am to 8 pm.
Are calls to Macmillan Support Line free?
Calls to 0800 808 0000 are free from UK landlines and mobile phones but may not be free from business accounts or phones outside the UK.
Does Macmillan Cancer Support provide services in languages such as British Sign Language?
Yes, Macmillan produces cancer information in British Sign Language (BSL) and offers help using the Support Line in BSL.
Where can I find information about financial grants for people affected by cancer?
Macmillan Grants are one-off payments for extra costs due to cancer. Find information online or call 0808 808 00 00 for assistance.
What nearby medical facilities are close to the Macmillan Cancer Information and Support Centre?
Nearby are Altnagelvin Hospital, Xray Department, Ward 6 AltnagelVin, Physiotherapy Department, Maternity Ward, and North West Cancer Centre, providing comprehensive medical support.
Are there dining options near the Macmillan Centre in Londonderry?
Yes, nearby restaurants include Oak Leaf Restaurant and The Great Wall Chinese Take Away where visitors can eat before or after appointments.
Where can I find a pharmacy near Macmillan Cancer Information and Support Centre?
Bradley's Pharmacy at Lisnagelvin is a nearby drugstore convenient for prescriptions and health supplies.
How can nearby transport services be used to reach Macmillan Cancer Support Centre?
The Altnagelvin Ambulance Station near the centre provides emergency services and local transit access helps patients reach the hospital and support centre easily.
Does Macmillan Cancer Support have an online community for people affected by cancer?
Yes, the Macmillan Online Community provides support and connection for those affected by cancer at https://community.macmillan.org.uk/
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