Middleton House is named after the renowned local writer and Booker Prize winner Stanley Middleton, father of company director Penny Lymn Rose. Situated on Main Street in Bulwell, it occupies the oldest building in the town. Established as a funeral home in 1990, Middleton House underwent a comprehensive renovation and extension in 2022, ensuring modern facilities while preserving its traditional charm.
This branch is conveniently located for residents Bulwell, Bestwood Park, Bestwood Village, Bulwell Forest, Bulwell Hall, Crabtree Farm, Heathfield and Leen Valley estates, Hempshill Vale, Heron Ridge, Highbury Vale, Sellers Wood, Snape Wood and Top Valley.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.