Baysfield Gardens is a brand-new, all-inclusive care home in Wymondham, Norfolk, offering high-quality residential, dementia and respite care in a warm and welcoming environment.
Part of Crystal Care Collection, our purpose-built home has been designed around Living Well, Every Day, with spacious en-suite bedrooms, landscaped gardens, a cinema, salon, activity spaces and a full programme of activities.
Our experienced team provides personalised care built around each resident’s individual needs, routines and choices. With Crystal Clear all-inclusive pricing, families also have peace of mind knowing everything is covered in one weekly fee, which does not change as care needs change.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.