Sprowston Community Hub provides day support for people with learning disabilities and offers flexible, person-centred support options that focus on your needs and vision for a better future.
Our goal is to support you to 'live the life you choose'. We offer a wide range of indoor and outdoor activities and can support with independent living skills such as cooking, healthy eating and managing money through to support with work experience and getting a job.
The Hub is part of Independence Matters. We cover the whole of Norfolk and are committed to supporting adults with learning disabilities, young people in transition and those with dementia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.