This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Shipdham Manor is situated in the heart of Shipdham, a few miles from the market town of Dereham and designed for the special needs of elderly people with dementia.
Shipdham Manor provides residential and respite care to elderly people living in Norfolk. Arranged over two floors, our 41 bedrooms can be personalised to make them a real home-from-home. The home is very friendly and the staff work hard to meet the individual needs of every resident – many assuming a variety of roles. The general environment and space provided are excellent. Staff abide by the motto, “care comes first no matter what.” Our vast gardens, bordered by flower beds and mature trees, offer an al fresco setting to enjoy anything from exercising to taking tea.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.