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Oaklands Care Home

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About

Retirement CommunityNursing Home
Welcome to Oaklands Care Home, a trusted choice among care homes in Diss, located in the charming village of Scole. Our home blends historic character with modern amenities, featuring 51 thoughtfully designed bedrooms and welcoming communal spaces. We provide residential, respite, and convalescent care, focusing on individualised support that meets each resident’s unique needs. With a variety of engaging activities and outings, residents are encouraged to connect and participate in a vibrant community. Surrounded by beautiful gardens, Oaklands is a place where residents can enjoy meaningful experiences and a sense of belonging.

Location

Oaklands Care Home
Norwich Road, Scole, NFK
IP21 4EE, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.