Welcome to Oaklands Care Home, a trusted choice among care homes in Diss, located in the charming village of Scole. Our home blends historic character with modern amenities, featuring 51 thoughtfully designed bedrooms and welcoming communal spaces. We provide residential, respite, and convalescent care, focusing on individualised support that meets each resident’s unique needs. With a variety of engaging activities and outings, residents are encouraged to connect and participate in a vibrant community. Surrounded by beautiful gardens, Oaklands is a place where residents can enjoy meaningful experiences and a sense of belonging.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.