The Woodland Care Home is a purpose-built high dependency residential and nursing home in Norwich, Norfolk. Our modern building is designed specifically for the needs of our elderly residents, and we have a very caring team who work hard to make everyone feel at home.
Set in a quiet suburban area of Norwich, our residents are able to relax in our impressive gazebo, which is very popular in the summer, or enjoy trips out to places of interest or the library.
If you are looking for supported high dependency residential care or specialist nursing care, Woodland Care Home has the facilities and expertise to meet your needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.