Retirement CommunityAssisted Living FacilityNursing Home
St John’s House has been designed and built from passion and belief in creating a place where people can feel at home, receive exceptional elderly care and experience a great quality of life. It is set on the former site of the St John’s Primary School in the centre of the city of Norwich and is a stone’s throw away from the sought after area called the Golden Triangle.
Attention to detail and providing an exceptional care service is at the core of St John’s House. The home has 60 generous sized en suite premium rooms that offer stunning views over the home’s landscaped gardens.
Along with their private bedrooms, residents can enjoy the facilities this home has to offer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.