St Clements Nursing Home, conveniently situated in a desirable residential area of Norwich and within easy reach of wider areas of Norfolk, including the communities of Wroxham, Salhouse, Thorpe End, Spixworth, Rackheath and Sprowston, offers nursing, dementia, residential and respite care in a modern, boutique luxury setting.
This popular home, which has 26 beautifully appointed bedrooms and eye-catching living areas, combines the feel of a cosy family home with the highest hotel standards.The whole living experience has been lifted by the attention of award-winning interior designers. The home has a beautiful landscaped garden that is popular in all seasons.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.