This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing Home
Mousehold View Care Home features 77 spacious bedrooms - each with an en-suite bathroom and furnished to an incredibly high standard. We provide residential, respite, and dementia care in Norwich. We offer a shared care experience with our companion suites, designed for couples, siblings, or friends seeking a caring and supportive environment together.
We celebrate life with our residents. We recognise that people are individuals, with their own requirements, personalities, and life experiences. The person-centric approach we take to the care we provide reflects this. Whether it's residential , dementia, or respite care you or your loved one is receiving, it's all delivered by highly trained and compassionate care professionals.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.