This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing Home
The Mill House is a 45 bedroom care and nursing home in Norwich. This spacious Norwich residential care home is a beautifully converted and extended manor house and provides expert residential care and residential dementia care for older people, including those in need of general nursing.
We strive to create a homely environment at The Mill House care home in Norwich, and we provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. All of the bedrooms are beautifully furnished with en-suite bathrooms and TV, and the home has excellent amenities, including comfortable lounges in which residents can relax. In addition, we have a dedicated area for dementia care, designed to enable those we care
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.