We are an independent Norfolk charity with over 75 years’ experience of supporting older people and their families living in the county.
We raise our own funds and rely on local fundraising to provide vital services across the county. Our services include:
- Telephone Befriending
- Information and Advice
- Assistance with household finances
- Assistance with form filling including Lasting
Power of Attorney, Attendance Allowance, Blue
Badge etc.
- Advocacy
- Digital Inclusion
- Travel Companions
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.