Amberley Hall by Athena Care Homes is a premier, purpose-built care home in King's Lynn, dedicated to exceptional elderly care across Norfolk. Our welcoming home specialises in tailored Residential Care, Nursing Care, Specialist Dementia Support, and short-term Respite or Rehabilitation breaks.
At Amberley Hall, we blend expert clinical support with an active, fulfilling lifestyle. Residents love our beautiful extensive gardens, state-of-the-art cinema, professional hair salon, and our vibrant community café. With a dedicated 7-day activities programme and fresh, nutritious seasonal dining, we ensure your loved one feels safe, cherished, and at home. Contact our King's Lynn team today to arrange a private viewing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.