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The Beeches Care Home - Black Swan Care Group

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About

Assisted Living Facility
The Beeches is a Care Home in East Harling, South Norfolk providing residential care including support for people living with Dementia. The Beeches stands in 2 acres of land which was originally a rectory. The Beeches has successfully maintained its “Outstanding Overall” rating from the CQC, which makes it among the top 4% in the country. The team at The Beeches Residential Home prides itself on providing an excellent standard of care for all of the residents in the 44 bed home. It has been extended over the years to provide a variety of room styles varying from the old and gracious to contemporary.

Location

The Beeches Care Home - Black Swan Care Group
1 West Harling Road, East Harling, NFK
NR16 2NP, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.