Meadow House provides residential and nursing care to elderly people living in Norfolk. The home also has a young persons disability unit and specialises in care for people with multiple sclerosis. The home is at ground floor level throughout and is very friendly – everyone is treated like family. Arranged over the ground floor, our 38 bedrooms can be personalised to make them a real home-from-home, and residents are able to enjoy a selection of lounges, dining rooms and well-kept gardens for relaxing, socialising and entertaining. Meadow House is situated on the outskirts of the pretty market town of Swaffham, near to a range of shops and amenities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.