Virginia House offers single homeless accommodation, with support, for males aged 18+ with a local connection to Newcastle.
We have 17 en-suite rooms in our building, which is a beautifully refurbished house in extensive grounds.
All our residents are assessed on admission and an appropriate support plan is written. From there we can put in place an individual, agreed support package to give each resident the best possible chance of gaining the skills necessary to move forward with their lives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.