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Business Details
About
Assisted Living Facility
Lying within Brunswick Village just north of Newcastle, Brunswick House has been purpose-built to provide the very best in specialist care within the North East. It was one of the first care homes built by Prestwick Care and provides modern, tastefully decorated and furnished accommodation with welcoming and homely spaces for living, rehabilitation and relaxation.
Providing 41 en-suite single bedrooms, spacious communal facilities over three floors and relaxing landscaped gardens for residents and their families to enjoy. Each of the bedrooms feature en-suite facilities, with specialist furniture and mobility aids where required to ensure the comfort and well-being of our residents. LCD televisions and unlimited internet access are standard.
Location
Brunswick House Care Home
Brunswick House Brookside Avenue, Brunswick, NET
NE13 7DP, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.