This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Welcome to Riverside House, an independent care home nestled in the heart of Morpeth.
Situated along the banks of the River Wansbeck, our home boasts a substantial garden area and close proximity to the historic centre of Morpeth, with convenient access to public transport.
Our home features 46 en-suite bedrooms, disability-friendly access, and Wi-Fi throughout. Residents also benefit from access to the community-based healthcare team, including GPs and District Nurses.
We're thrilled to share that Riverside House was honoured with the 2022 Caring UK Award for Activity Team of the Year. Visit us today to experience the warmth of our community and the award-winning care.
Location
Riverside House Care Home in Morpeth
Low Stanners, Morpeth, NBL
NE61 1TE, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.