We are an independent, family owned funeral directors which prides itself on its experienced and dedicated team of staff and its well appointed premises, which include offices, chapels of rest and beautiful gardens.
H W Mason & Sons serves the whole of Milton Keynes, South Northants, North Bedfordshire and the surrounding towns and villages. We have premises in Newport Pagnell, Bletchley/Fenny Stratford, Stony Stratford and Olney.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.