Button & Family Funeral Services are a local, family ran independent funeral directors. Based in Chatham, Kent, we provide affordable funerals and services to our clients, ensuring each job is treated with compassion and care. We will organise everything for you with our funeral plan, cost and choices services, to help in a difficult time.
Direct cremation. Funeral service choices. simple funerals.
As part of our extended service we hold a wealth of information, literature and guidance for those struggling with life, and know we will always be here to listen for those who need. We are part of our local area, we walk the same streets as the families that come to us for help. Everything we do is about the people that we serve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.