Assisted Living FacilityNursing HomeSenior Citizen Centre
Part of the St Martin Care Group, Windermere Grange Care Home is ideally situated in the quiet residential area of Linthorpe on the outskirts of Middlesbrough. Lying just off the A19 it also provides easy access to Darlington, Stockton, Redcar and Cleveland. The home is purpose-built offering spacious accommodation with beautifully decorated rooms in homely surroundings with relaxing gardens.
Windermere Grange Care Home aims to ensure that our residents enjoy a happy comfortable and safe environment where independence and personal needs are always considered by compassionate and highly trained staff.
We provide residential care, dementia care, learning disabilities care, and respite care.
Location
Windermere Grange
Windermere Grange Care Home Windermere Road, Linthorpe, MDB
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.