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Thorley House - Minster Care Group

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About

Assisted Living Facility
Thorley House offers Residential, Short stay services and daycare; Thorley House is a purpose-built home approximately one mile from Hindley town centre. The home has a dedicated care team and a well-thought-out programme of daily activities, designed to reflect residents’ interests and wishes. It has been rated as a three-star excellent service by the Care Quality Commission. There are 40 single rooms including two with en suite facilities. All rooms have television points. Resident rooms are individually decorated and personalised with items of furniture and personal possessions, which is encouraged as an aid to maintaining independence and choice.

Location

Thorley House - Minster Care Group
Hazelmere Gardens, Hindley, MAN
WN2 3QD, United Kingdom

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.