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Business Details
About
Assisted Living Facility
Hillbeck Care Home provides residential and dementia care and is situated in the beautiful Kent countryside, on the outskirts of the village of Bearsted, near Maidstone.
The home stands in beautiful grounds, which throughout the year is alive with colourful plants and wildlife. There are several large bright lounge areas, which lead out onto secure patio areas where clients can enjoy the panoramic countryside views and the large sensory, which thrives with plant life.
The staff at Hillbeck are professional, competent, dedicated and caring. Care at Hillbeck is delivered in a sensitive and respectful manner and aims to promote the client's ability.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.