Neville Funerals is an independent family business which traces its roots back to 1875 when brothers Thomas and Edward Neville, both trained carpenter joiners, established T & E Neville in Luton as builders, joiners and undertakers.
The reputation of our business is built upon trust and recommendation across the Bedfordshire, Hertfordshire and Buckinghamshire area, offering reassurance and support through one of life's most challenging times.
Our expert team work across our nine branch locations. With skilled on-site florists and memorial masons, we're able to support families through every step of the funeral arrangement process.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.