Certified by Macmillan Welfare Rights Service - Luton, Bedfordshire • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The Macmillan Welfare Rights Service is integrated into the Cancer & Palliative Care Service. The Service provides free and confidential benefits advice to people living with cancer, their carers and their families living within the borough of Luton. The service can advise on a range of issues including which benefits you're eligible for, how to maximise your income, appeals, tax credits, housing costs and transport concessions. The service also provides help in completing all benefit forms as required.
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Wheelchair accessible entranceAvailable
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Certified by Macmillan Welfare Rights Service - Luton, Bedfordshire • Jun 28, 2026
Macmillan Welfare Rights Service - Luton, Bedfordshire
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Welfare Rights Service - Luton, Bedfordshire
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Welfare Rights Service in Luton?
Macmillan Welfare Rights Service offers free support for people affected by cancer, including advice on cancer, work, money, and life, with experts available on the Macmillan Support Line.
How can I contact Macmillan Welfare Rights Service for support?
You can contact their cancer support experts for free on the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm.
Are calls to the Macmillan Support Line free?
Calls to Macmillan's Support Line on 0800 808 0000 are free from all UK landlines and mobile phones, but charges may apply for business or international callers.
Does Macmillan Welfare Rights Service offer support in different languages and formats?
Yes, they provide cancer information in various languages, including British Sign Language, to make support accessible to diverse communities.
What types of services does Macmillan Welfare Rights Service provide?
They provide cancer information, counselling, complementary therapies, benefits and grants advice, support from health professionals, and support groups.
Where can I find more information about Macmillan Cancer Centres?
More information about Macmillan Cancer Centres can be found on their website: https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Which nearby places can I visit when I come to Macmillan Welfare Rights Service in Luton?
Nearby, you can visit stops like Tesco Petrol Station for convenience, relax at Costa Coffee cafe, or grab a meal at Pepe's Fish Bar for fish and chips, all within close proximity.
Are there nearby accommodations if I need to stay overnight when visiting Macmillan Welfare Rights Service?
Yes, Premier Inn Dunstable Luton hotel is nearby, offering convenient lodging options for visitors needing to stay overnight.
Can I access childcare services near Macmillan Welfare Rights Service?
Yes, Tinitown Childminding Limited offers day care and preschool services nearby, which might be helpful for visitors with young children.
Is there a place nearby where I can get complementary personal care or beauty treatments?
Margaret Innes Hairdressing & Beauty Boutique and Tranquility Beauty Salon are nearby and offer hair and beauty services, ideal for visitors wanting relaxation or grooming.
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