Bright Horizons Chiswick Day Nursery and Preschool

Reviews

• RS

  Ryan Shahin

  May 14, 2026
  5.0
  Our son has been in the baby room since 9 months, and it has been a fantastic experience. He has a great relationship with the staff, is happy being dropped off and when we collect him, and eats better than at home! 😂.
• KS

  KM S

  Dec 5, 2025
  5.0
  My daughter has been attending Bright Horizons Chiswick Day since summer 2023. She has experienced the Firebirds class and is now in her final Preschool year. She is so incredibly happy here and she is truly flourishing. The staff are attentive, caring, and genuinely nurturing. Our daughter is a summer-born child, and we made the decision to delay her entry into Reception. We were so grateful for the time, support, and thoughtful guidance the nursery gave us while we considered this. I am now certain we made the right choice by extending her time here for another year. The children learn so much through play, and I feel that Bright Horizons Chiswick Day is setting her up beautifully for success when she moves on to big school next year. The teachers clearly care about every child, and my daughter adores each one of them. She is being nurtured and gently challenged, and it’s remarkable to see her confidence and curiosity grow. I also really appreciate the nursery’s strong commitment to safeguarding. It brings such relief knowing she is in a safe, well-run environment where she is truly looked after. I couldn’t recommend this nursery more.
• CN

  chloe napthen

  Jul 4, 2023
  5.0
  Lilly did this
• KF

  K F

  Jul 1, 2022
  1.0
  Back in 2015, I visited this nursery while looking for a place for my 9-month-old, as I needed childcare to attend college. I had booked an appointment for a nursery tour over the phone. When I arrived on the day, it was raining heavily and I had my baby with me, who was not even one year old. Unfortunately, we were left waiting outside for several minutes before being allowed in, despite staff being aware of our presence. When I eventually entered and mentioned my appointment, I was told there was no record of it. I showed my email confirmation, but was then informed that the manager was unavailable due to an urgent meeting. The interaction felt dismissive and poorly handled. I returned on another day for a tour, which was conducted by a staff member. However, when I asked to speak to the manager regarding availability, I was told there were no spaces. This was confusing, as a separate enquiry later indicated that availability did exist. Overall, I found the experience disappointing and felt that communication and professionalism could have been much better. It was not a welcoming experience, especially as a parent seeking care for a very young child. I hope the nursery has improved since then, but I wanted to share my experience for transparency

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