This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityMental Health ServiceNursing Home
Gold Care Homes runs 29 care homes across England and we pride ourselves on being a care organisation that delivers a ‘home from home’ feel where residents are safe and secure. We aim to bring joy, happiness, and fulfillment to our residents through the dedication and compassion of our hardworking teams. As a company we have gone from strength to strength by providing exceptional care – delivering services from respite or residential care to dementia support whilst contributing to the lives of our surrounding communities.
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.