Abbeyfield House, located in Sutton, Surrey offers a warm and welcoming home for older people. Our priority is to provide comfortable housing in a secure environment. With regular activities and a communal lounge, residents can socialise and engage with others. Additional amenities include laundry facilities, car park, and a beautiful garden where pets are allowed. For guest visits, we offer a convenient guest room. Nutritious meals are also provided to ensure our residents stay well-nourished. At Abbeyfield House, we strive to create a supportive community that feels like home for older people seeking comfort and companionship.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.