Assisted Living FacilityRetirement CommunitySenior Citizen Center
Torkington House Care Home is a welcoming not-for-profit care home in Acton, Ealing, providing high-quality residential, dementia, and respite care in a warm and supportive environment. Located on a quiet residential street close to Uxbridge Road High Street, the home offers a peaceful setting while remaining well-connected to the local community.
Residents enjoy comfortable bedrooms, bright communal lounges and spacious outdoor gardens, creating pleasant spaces to relax, socialise and spend time with visiting family and friends.
Every penny is reinvested into providing excellent care. With our Home for Life commitment, residents will never be asked to leave if their personal funds run out.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.