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The Manse Residential Care Home - Sanctuary Care

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About

Senior Citizen Center
The Manse is a welcoming care home located on the outskirts of Croydon, Surrey, in a residential area of South Norwood. On the main bus route into Croydon, our care home is close to the shops, restaurants, theatre and other attractions this historic town has to offer. Our dedicated team provides a range of care and support for our residents, including residential care, dementia care and respite care.

Location

The Manse Residential Care Home - Sanctuary Care
11 S Norwood Hill, London, LND
SE25 6AA, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.