Muriel Street is a modern, purpose-built care home set in a leafy residential area in Islington, North London. The dedicated team provides permanent and respite residential, nursing and dementia care.
Every aspect of the home and gardens has been designed specifically to meet residents’ needs. Each bedroom has en-suite facilities, stylish furniture and a 24-hour nurse call system.
The excellent facilities include large dining rooms, lounges for relaxing and activities, a hair and beauty salon and an activity room. Outside the secure garden has raised flower beds and established trees, as well as a decked area, a patio and a range of seating areas. It's a wonderful spot to enjoy some time outside in the sunshine with loved ones.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.