Certified by Macmillan Cancer Information and Support Service - Waltham Forest, London • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
We offer a friendly and confidential drop-in service to support anyone affected by cancer. This includes friends, family, carers and anyone worried about cancer. We carry a wide range of Cancer information, including resources in a variety of languages. We can signpost to Health, health and Emotional support events and local support groups.
We also have a Macmillan benefits advisor who can be seen on an appointment basis.
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Wheelchair accessible entranceAvailable
Location
Certified by Macmillan Cancer Information and Support Service - Waltham Forest, London • Jun 28, 2026
Macmillan Cancer Information and Support Service - Waltham Forest, London
Junction 4 Main corridor, Whipps Cross Hospital,, London, LND
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Information and Support Service - Waltham Forest, London
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Cancer Information and Support Service?
It is a service in London offering free support and information for people affected by cancer, providing help with questions about cancer, work, money, and life.
How can I contact the Macmillan Support Line?
You can contact the Macmillan Support Line for free at 0808 239 5724, available 7 days a week from 8 am to 8 pm.
Where is the Macmillan Cancer Information and Support Service located?
It is located at Whipps Cross Hospital (Junction 4, Main corridor), Leytonstone, London, E11 1NR, UK.
What are the opening hours for the Macmillan Cancer Information and Support Service?
The service is open Monday to Friday from 10:00 am to 4:00 pm, and closed on Saturdays and Sundays.
Is the Macmillan Cancer Information and Support Service wheelchair accessible?
Yes, the service has a wheelchair accessible entrance.
Are calls to Macmillan Cancer Support free?
Calls to the Support Line at 0800 808 0000 are free from all UK landlines and mobile phones, but may not be free from business accounts or from outside the UK.
What nearby medical facilities are close to the Macmillan Cancer Information and Support Service?
Nearby medical facilities include Whipps Cross University Hospital, London Hyperbaric & Wound Healing Centres Ltd., and Whipps Cross Emergency Urgent Care Centre, which could be useful for patients needing additional medical services.
Are there convenient places nearby to get food or groceries?
Yes, Marks and Spencer, M&S Simply Food, and M&S Food to Go are nearby grocery and convenience stores where patients and visitors can buy food before or after their visit.
What nearby transportation options or landmarks can help me find Macmillan Cancer Support?
Whipps Cross Hospital is a notable landmark near the service, and Stanstead Airport Departure is a nearby airport terminal which might assist visitors traveling to London.
Does Macmillan offer online resources or community support?
Yes, Macmillan provides an Online Community for those affected by cancer at https://community.macmillan.org.uk/, and offers cancer information in multiple languages including British Sign Language.
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