Certified by Macmillan Cancer Information And Support Hub - Hammersmith Hospital, London • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The Macmillan Information and Support service at Imperial College Healthcare NHS Trust offers free support and information to those affected by cancer. Whether you are living with or beyond cancer, or you are a family member, friend or carer, we are here to support you. Our service offers the opportunity to talk to one of our team one-on-one, about whatever matters the most to you. We offer a range of support both face-to-face, via telephone and online. We run weekly online groups for those affected by cancer. These groups offer a space to connect with others, share experiences, and benefit from peer-to-peer support. Our Macmillan Benefits adviser can also offer patients of Imperial College Healthcare NHS Trust tailored advice on any questions or concerns you may have in regard to your finances. We can help you to understand what money is available to you, as well as supporting you in completing applications for further support. We provide a wide range of literature, available in different formats and languages. Our face-to-face drop in service runs on Mondays and Thursdays between 09:00 to 15:00. Please visit our Pod between these times, if you would like to speak with a member of our team face-to-face. If you would like support from a member of our team outside of these times, please do call us and leave a message, or email us, and we will get back in touch as soon as possible.
Location
Certified by Macmillan Cancer Information And Support Hub - Hammersmith Hospital, London • Jun 28, 2026
Macmillan Cancer Information And Support Hub - Hammersmith Hospital, London
Garry Weston Centre, Hammersmith Hospital, London, LND
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Information And Support Hub - Hammersmith Hospital, London
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Support Line and how can I contact it?
The Macmillan Support Line offers free cancer support and can be reached at 0808 239 5724, available 7 days a week from 8 am to 8 pm.
What kind of support does Macmillan Cancer Support provide?
Macmillan provides cancer information, counselling, complementary therapies, support from health professionals, benefits advice, grants advice, and support groups.
Where is the Macmillan Cancer Information and Support Service located?
It is located at the Garry Weston Centre, Hammersmith Hospital, Du Cane Road, London, W12 0NN, UK.
What are the opening hours of the Macmillan Cancer Information and Support Service?
Open Monday to Wednesday from 8 am to 6 pm, Thursday from 8 am to 5:30 pm, and closed on Friday to Sunday.
Are calls to the Macmillan Support Line free?
Yes, calls on 0800 808 0000 are free from all UK landlines and mobiles; charges may apply from business accounts or calls outside the UK.
Does Macmillan Cancer Support offer information in languages other than English?
Yes, cancer information is available in a range of different languages, including British Sign Language (BSL).
How can I access cancer support resources online?
You can visit the Macmillan Online Community at https://community.macmillan.org.uk/ or use their live chat available daily from 8 am to 8 pm.
What nearby hospitals are close to the Macmillan Cancer Information and Support Service?
Nearby hospitals include Hammersmith Hospital, Heart Attack Centre, West London Renal & Transplant Centre, and Queen Charlotte's and Chelsea Hospital.
What nearby amenities can I use while visiting the Macmillan Cancer Information and Support Service?
You can visit Costa Coffee for refreshments or explore cultural sites like Saddlers Wells Theater.
Are there any nearby research or educational institutions related to healthcare near the Macmillan service?
Yes, nearby are Imperial College London Hammersmith Campus, NIHR Imperial Clinical Research Facility, and the MRC Laboratory of Medical Sciences.
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