Certified by Macmillan Benefits Service - UCHL - Camden, London • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
Our welfare and benefits team provide support and advice on all aspects of welfare and benefits to University College London Hospitals patients who have cancer or a blood conditions, and their carers. The team can: Find out what benefits you're entitled to; Help you to apply for benefits; Support you if you're going through a benefits tribunal; Give advice about other Money; Signpost you to other specialist services, or services local to you. NB There's a two to three week wait for an appointment for more complex queries.
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Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
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Certified by Macmillan Benefits Service - UCHL - Camden, London • Jun 28, 2026
Macmillan Benefits Service - UCHL - Camden, London
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Benefits Service - UCHL - Camden, London
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Benefits Service and what support does it offer?
The Macmillan Benefits Service provides cancer benefits advice and grants to help with the extra costs of living with cancer. You can contact them for free support on financial and welfare matters related to cancer.
How can I contact a cancer support expert at Macmillan?
You can call the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm, for free* expert cancer support and advice.
What are the opening hours of the Macmillan Benefits Service in London?
The Macmillan Benefits Service is open Monday to Friday, from 9:30 am to 4:30 pm, and closed on weekends.
Where is the Macmillan Benefits Service located?
It is located at UCH Macmillan Cancer Centre, Huntley Street, London, WC1E 6AG, United Kingdom.
Are Macmillan's facilities accessible for people with disabilities?
Yes, the Macmillan Benefits Service has wheelchair accessible entrance, seating, and restrooms.
Does Macmillan Cancer Support offer information in different languages or formats?
Yes, cancer information is available in British Sign Language and several other languages through their website and support line.
How can I find Macmillan Cancer Support online or on social media?
You can find them on Facebook, Twitter (@macmillancancer), Instagram (macmillancancer), TikTok, YouTube, LinkedIn, and Pinterest.
What cancer-related services does Macmillan provide?
They offer cancer information, counselling, complementary therapies, support from health professionals, benefits and grants advice, and support groups.
How can nearby hospitals like UCLH hospital London or the Macmillan Cancer Centre be useful for visitors of Macmillan Benefits Service?
Visitors can easily access cancer treatment and specialist medical services at nearby UCLH hospital and Macmillan Cancer Centre before or after seeking support or benefits advice at the Macmillan Benefits Service.
Are there nearby places for convenience or rest, like shops or pubs, around Macmillan Benefits Service in London?
Yes, nearby places include Normans convenience store and The Jeremy Bentham pub, useful for visitors needing quick shopping or a place to relax.
What community or support organizations are near Macmillan Benefits Service?
Nearby organizations include Macmillan Cancer Support & Information Service - University College Hospital and CLIC Sargent Home from Home, offering additional support services to cancer patients and families.
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