Certified by Macmillan Benefits Service - Southwark, London • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
Our service provides a weekly free and confidential specialist Welfare Rights service by appointment for cancer patients having treatment at King's College Hospital, Princess Royal University Hospital, Guy's and St Thomas' Hospitals, University Hospital Lewisham, and Queen Elizabeth Hospital. We can advise on a range of issues including entitlement to benefits, completing benefit forms, appealing against benefit decisions, representation at tribunals, providing information on assistance with health costs such as prescriptions and travel to hospital, transport concessions such as disabled parking badge.
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Certified by Macmillan Benefits Service - Southwark, London • Jun 28, 2026
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Benefits Service - Southwark, London
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is Macmillan Benefits Service and who does it help?
Macmillan Benefits Service is part of Macmillan Cancer Support in London offering free cancer support and advice for those affected by cancer. You can contact their experts for help with cancer-related questions, work, money, and life issues.
How can I contact Macmillan Benefits Service for cancer support?
You can call the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm, for free cancer support and advice.
Are calls to Macmillan Support Line free?
Calls to Macmillan Support Line on 0808 239 5724 are free from all UK landlines and mobile phones. Charges may apply when calling from business phones or outside the UK.
Does Macmillan Benefits Service offer support in different languages or formats?
Yes, Macmillan provides cancer information in different languages and British Sign Language (BSL). They also have a live chat and an online community for support.
What types of cancer support services does Macmillan Benefits Service provide?
They offer cancer information, counselling, complementary therapies, benefits advice, grants advice, support from health professionals, and support groups.
Where is Macmillan Benefits Service located?
It is located at Citizens Advice Southwark, 97 Peckham High Street, London, SE15 5RS, United Kingdom.
What nearby places can I visit when going to Macmillan Benefits Service?
Nearby places include Citizens Advice Southwark, Strong Tower gift shop, Bugatti Nails beauty salon, Gisella Boutique clothing store, and Yesil Irmak Supermarket for groceries.
How can nearby Citizens Advice Southwark help visitors to Macmillan Benefits Service?
Citizens Advice Southwark, located in the same building as Macmillan Benefits Service, provides community services and advice that may complement cancer support, including welfare rights and financial advice.
Are there dining options near Macmillan Benefits Service for visitors?
Yes, nearby dining options include M.Manze cafe, Eel & Pie House bakery and British restaurant, Filishack Filipino and Asian restaurant, and Katie's Kebabs and Burgers.
Is Macmillan Benefits Service accessible for those with mobility needs?
Yes, the facility has wheelchair accessible entrances and restrooms to accommodate visitors with mobility needs.
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