Lyle House provides residential, respite and dementia care for older people. Situated near Roehampton's Richmond park in South West London, Lyle House sits close to local shops and has easy access to transport links all within walking distance. We believe that providing quality care is more than providing person care – we are working hard to make sure that the Country Court Care Communities are wonderful places to live and provide lots of precious moments for people living with dementia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.