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Farm Lane Care Home - Care UK

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About

Nursing Home
Farm Lane is a modern and welcoming purpose-designed care home in Fulham. The experienced team provides person-centred nursing and dementia care on a short-term and permanent basis. The home has a calm, friendly atmosphere, with spacious bedrooms, comfortable lounges, lovely gardens, and a stunning rooftop conservatory. Residents can enjoy a range of in-house facilities including a café and hair salon. A daily activity programme is tailored to individuals' interests, and the team always celebrates the diverse cultural occasions that are important to residents. Residents and their families are involved at every step of the care planning journey, from creating individualised programmes to discussing any decisions that need to be made.

Location

Farm Lane Care Home - Care UK
25 Farm Ln, London, LND
SW6 1PX, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.